The company sells spare parts and accessories for household appliances as well as small home appliances.
The goal is to be the customer’s preferred place to buy and gather information about spare parts and accessories for all household appliances and small appliances such as coffee machines, vacuum cleaners, etc.
We chose Herodesk based on:
– Competitive price
– Easy to use for everyone in the organization
– Good and clear display of inquiries from our Swedish and Danish shops.
– All-in-one tool – no strange add-ons in the form of widgets, etc.
Our favorite feature is the smart folders, which we use extensively to keep our customer inquiries organized.
Herodesk helps to facilitate and improve the process concerning customer inquiries. It is easy and simple to use, which allows us to serve quickly – benefiting both the company and the customers.
