Customer review.

Casper Holm from Green-comfort.com

See how Herodesk helps Green-comfort.com to gather all their support in one place.
“We chose Herodesk because we needed a flexible and user-friendly customer service system.”
Casper Holm
E-commerce Manager

What does your company do?

Green Comfort designs and produces footwear with a focus on comfort, quality, and functionality. We combine our innovative soles with high-quality materials to create shoes that not only feel great to walk in but also last a long time. Our goal is to provide footwear that offers the best possible comfort—without compromising on style.

What is the goal of your business?

Our goal is to create shoes that support a healthy and comfortable everyday life for our customers.

Why did you choose Herodesk?

We chose Herodesk because we needed a flexible and user-friendly customer service system that could unify our customer support across multiple channels. This has made it easier for us to handle inquiries quickly and efficiently—allowing us to provide the high-quality service we strive for.

What is your favorite feature in Herodesk?

The ability to set up rules and workflows saves us time and ensures that we can respond to customers faster. This is a huge help in a busy workday, where great customer service needs to go hand in hand with efficiency.

How does Herodesk make your daily life easier?

Herodesk gives us a clear overview of all customer inquiries and allows our support team to work in a structured way. We can quickly prioritize and assign tasks, meaning we can provide a more personalized and faster service to our customers. This frees up time for other important tasks and contributes to a better customer experience.

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