Here is the full list of everything we implemented in August 2025.
This month’s update is relatively short, as we’re working hard to get ready for the launch of AI Agents in October.
Major product updates
⚡ Improved performance
We’ve rolled out a series of updates that make Herodesk faster to work in. It’s a combination of many small improvements that together create a better user experience.
Other product updates:
- New API endpoints to create, update, view, and delete quick replies (#86b5tjpta)
Bug fixes
- Auto-replies didn’t work correctly when a conversation was moved to another inbox by a rule (#86b686xy8)
- The rule checking whether a contact *didn’t* have a specific tag didn’t work as intended (#86b6edq6j)