After almost two months of hard work, we’re super excited to finally be able to share this news: Our integration between Herodesk and Shopify has been reviewed and officially approved!
So, needless to say, we were pretty excited when this e-mail came in the other day:
Now we have an official Helpdesk for Shopify app!
This is a huge milestone on our mission to be the number one helpdesk tool for small- and mid-sized e-commerce companies. With the approval of our integration and the release of our new Shopify integration, Herodesk is now also a Helpdesk system for Shopify webshops.
All Herodesk customers can install our free Shopify widget to get all customer orders, their status, payment status, shipping status, tracking code and all other information directly available inside Herodesk.
The Shopify Helpdesk widget is available to both Herodesk Free and Herodesk Plus customers. To get started, go to Settings -> Widgets -> Add Widget and select Shopify. Enter your Shopify webshop address, and you’re ready to go after authentication.
If you want to know more about how our Shopify Helpdesk integration works, you can see all the details about the Shopify widget on our Shopify Integration page.