Product updates

New Pipedrive widget

Herodesk helps companies gather all their customer conversations in one place. We integrate with all your channels and help you reduce response times with smart AI features.

13. August 2024
By Anders Eiler

The purpose of our widgets is to connect the tools you’re using daily with Herodesk: Your customer service center.

Our new integration with Pipedrive connects your Pipedrive to Herodesk. When you open a conversation in Herodesk, the new widget will show:

  • Contact details from Pipedrive
  • All deals, including status and details
  • All upcoming activities with the contact
  • Deep-link to the contact, deals and activities in Pipedrive, that opens them up in a new window

This integration connects sales with customer service, keeping everyone in the loop and ensuring that full insight into all details about your customers.

The new Pipedrive integration is free to use for all Herodesk Free and Herodesk plus customers.

If you have any questions or need help getting started with the new Pipedrive app, contact us at support@herodesk.io.

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