Product updates

New Magento 2 widget

Herodesk helps companies gather all their customer conversations in one place. We integrate with all your channels and help you reduce response times with smart AI features.

11. March 2024
By Anders Eiler

We’re happy to announce that we’ve released a new integration for all Magento 2 webshops!

Magento 2 is one of the most popular open source ecommerce platforms, and it’s especially popular among the larger webshops, due to its flexibility and scalability.

We’ve been approached by a number of Magento 2 webshop owners who would like to connect their webshop with Herodesk. With this new widget we’re happy to say that it’s now possible!

To get started, you need to create a new Integration in your Magento 2 admin. Unlike most of our other integrations, the installation must be initiated from within Magento.

Use:

Callback URL: https://app.herodesk.io/widgets/install/magento2/callback
Identity link URL: https://app.herodesk.io/widgets/install/magento2

During setup in Magento, and our installation flow will automatically take care of the rest.

Once connected, our widget will automatically find all orders matching your customers e-mail address in your Magento 2 webshop and display them with all their relevant details inside Herodesk.

If you have any questions about how our new Magento 2 integration with Herodesk works, or you need help setting it up, don’t hesitate to contact us.

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