Product updates

3 new widgets: DanDomain Webshop & Shoporama

Herodesk helps companies gather all their customer conversations in one place. We integrate with all your channels and help you reduce response times with smart AI features.

11. September 2023
By Anders Eiler

We’re super happy to announce that three new widgets are now available:

The three widgets all have the same functionality: When you open a conversation with the customer, the widget does a look-up in your webshop and fetches all orders that match the customer’s e-mail address.

All relevant information about that order (status, payment, shipping, products, etc.) is then available and displayed in the right-hand side widget panel.

The DanDomain Webshop app also works for all Smartweb, Wannafind, Scannet and Curanet webshops.

The DanDomain Classic app also works for the “Webshop 8” system.

Here’s how to get started:

  1. Open Settings -> Widgets
  2. Choose the widget you wish to install
  3. Fill out the fields (shop url, api key etc.) and connect the app

That’s it!

If you have any questions, don’t hesitate to contact us or contact either DanDomain support or Shoporama support if you need help finding your API key/access tokens.

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