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You can now snooze conversations until later in Herodesk.

With this update, each user can now customize the inbox list, choosing which should be visible and their order.

We’ve created a new notification center that lets you customize when and how you’ll be notified by Herodesk.

We’ve been working hard on building API and webhooks for Herodesk. This gives you the ability to build your own integrations and automations.

We’ve built a new integration with Reversio.io that makes it easy to manage customer returns directly in Herodesk.

Our new integration with PeakWMS connects your customer service and warehouse, and uses AI to help prioritize shipments.