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Built in Scandinavia. 100% GDPR compliant.

Collect all your customer support in one place.
make customer service your superpower.

Herodesk is a super simple customer support tool. We integrate directly with all your support channels and your webshop, and supercharge your support with AI agents for suggested replies and an AI chatbot.

Try Herodesk for free
Book a demo with Sara
The Herodesk way

Tired of questions all over the place?

Herodesk integrates all your support channels into one simple overview, and helps you reduce response times with smart AI features.
How it works

Let's Clean Up

First, we get all your customers questions into one overview. Then, our Shared Inbox makes it easy for you and your team to handle them. Finally, using AI and automations, we help you do it easier than ever before.
Shared inbox
All customer support in one place
All customer questions across all channels are in one place, built to make it easy for your team to collaborate and help your customers.
Read more
Integrations
Deeply integrated with your business
Connect your Shopify or other webshop platform, backend ERP/CRM or custom widget to have all customer data in Herodesk.
Read more
AI Agent
Smart AI helps your customers
Herodesk AI Agents can write suggested replies to e-mails and automatically reply to customers as a chat bot on your website.
Read more
Workflows & automations
Automate processes and workflows
Automate repetitive tasks, do automatic tagging, routing and many other smart improvements with our advanced Rules-engine.
Read more
See all features
Easy peasy lemon squeezy

It doesn't have to be so difficult

We remove friction and make it as easy as possible to get started, whether you’re new to the game or coming from an existing solution.
How to get started
Create a free account
Create a free account, no credit card required.
Get started for free here
1
Integrate your channels
With just a few clicks you can integrate your webshop, chat, email, SoMe and more.
See all integrations
2
Connect your webshop
One-click connect to Shopify (or other) webshop, and order data is ready in Herodesk.
See all integrations
3
Serve your customers
Now you are ready to serve your customers with Herodesk.
See prices
4
Our product

Everything you need to deliver world-class customer service

With all support questions and customer data in one place, we then use AI agents, workflows and automations to make your customer support easier than ever before.
Shared Inbox
Everything in one place
Team collaboration
Smart views
Integrations
E-mail, Live chat & Social Media
E-commerce integrations
Custom widgets
API & Webhooks
AI Agent
AI Chatbot
Suggested replies
Virtual AI Assistant
Workflows & automations
Auto translations
Auto tagging & routing
Rules (with AI)
Quick Replies
Everything in one place
Connect all your e-mail addresses, social medias, live chat and other channels to Herodesk to get everything in one simple overview.
Read more
Team collaboration
Herodesk is built to make it easy for you and your team to collaborate when solving customer questions. Get full control and overview over who’s doing what.
Read more
Smart views
Create your own views and groups of conversations using Smart views, fx for everything related to returns, VIP customers whatever makes sense for your organisation to prioritise.
Read more
E-mail, Live chat & Social Media
Herodesk connects all your support channels into one single plane of glass, so you no longer have to switch between multiple screens or tools to answer your customers.
Read more
E-commerce integrations
We have out-of-the-box integrations with all major e-commerce platforms. See and update your customers orders, track & trace codes, etc., directly in Herodesk.
Read more
Custom widgets
Use our custom widgets to display data from your custom backend systems as a widget inside Herodesk.
Read more
API & Webhooks
Use our API and webhooks to customise and integrate Herodesk with your business and tools.
Read more
AI Chatbot
Help your customers with high quality answers in all languages and at all times with our AI Chat Bots.
Read more
Suggested replies
One of our AI Agent’s functions is its ability to draft suggested replies to pending conversations in Herodesk.
Read more
Virtual AI Assistant
Use the power of our AI agents when working inside Herodesk as a virtual assistant that can help you answering customers.
Read more
Auto translations
Use our powerful AI to automatically translate both incoming and outgoing messages. Localise your customer support wherever your customers come from.
Read more
Auto tagging & routing
Use Rules to identify different types of customer questions and automatically tag them and route them to the right inbox or agent to handle.
Read more
Rules (with AI)
Create Rules to automate workflows and processes in Herodesk. Set up a trigger, add conditions that must be met and define which actions the rule should execute. It’s as powerful as it’s easy.
Read more
Quick Replies
Prepare replies to the most common questions and send them in a matter of seconds using our shortcuts.
Read more
Shared Inbox
Everything in one place
Everything in one place
Connect all your e-mail addresses, social medias, live chat and other channels to Herodesk to get everything in one simple overview.
Read more
Team collaboration
Team collaboration
Herodesk is built to make it easy for you and your team to collaborate when solving customer questions. Get full control and overview over who’s doing what.
Read more
Smart views
Smart views
Create your own views and groups of conversations using Smart views, fx for everything related to returns, VIP customers whatever makes sense for your organisation to prioritise.
Read more
Integrations
E-mail, Live chat & Social Media
E-mail, Live chat & Social Media
Herodesk connects all your support channels into one single plane of glass, so you no longer have to switch between multiple screens or tools to answer your customers.
Read more
E-commerce integrations
E-commerce integrations
We have out-of-the-box integrations with all major e-commerce platforms. See and update your customers orders, track & trace codes, etc., directly in Herodesk.
Read more
Custom widgets
Custom widgets
Use our custom widgets to display data from your custom backend systems as a widget inside Herodesk.
Read more
API & Webhooks
API & Webhooks
Use our API and webhooks to customise and integrate Herodesk with your business and tools.
Read more
AI Agent
AI Chatbot
AI Chatbot
Help your customers with high quality answers in all languages and at all times with our AI Chat Bots.
Read more
Suggested replies
Suggested replies
One of our AI Agent’s functions is its ability to draft suggested replies to pending conversations in Herodesk.
Read more
Virtual AI Assistant
Virtual AI Assistant
Use the power of our AI agents when working inside Herodesk as a virtual assistant that can help you answering customers.
Read more
Workflows & automations
Auto translations
Auto translations
Use our powerful AI to automatically translate both incoming and outgoing messages. Localise your customer support wherever your customers come from.
Read more
Auto tagging & routing
Auto tagging & routing
Use Rules to identify different types of customer questions and automatically tag them and route them to the right inbox or agent to handle.
Read more
Rules (with AI)
Rules (with AI)
Create Rules to automate workflows and processes in Herodesk. Set up a trigger, add conditions that must be met and define which actions the rule should execute. It’s as powerful as it’s easy.
Read more
Quick Replies
Quick Replies
Prepare replies to the most common questions and send them in a matter of seconds using our shortcuts.
Read more
5 great stars

Let's hear what customers say

We help our customers in different ways. Not two are the same. Here are the testimonials from some of the companies that are using Herodesk.
22
This benefits both our efficiency and the customer’s experience of our service.
Kasper Pedersen
Co-founder & CEO
Click to read the whole story
33
Herodesk has become an indispensable part of our daily operations – saving us resources equivalent to two full-time positions.
Camille Talebnasab
Warehouse and Procurement Manager at Winther Studios
Click to read the whole story
29
It’s super easy to gather all questions in one place, so no one “drowns in the email inbox.”
Gitte Jørgensen
Owner at Smykkebixen.dk
Click to read the whole story
40
Bagebixen.dk consolidates all inquiries in a central inbox, saves time, and ensures quick responses
Michael Huus
Owner
Click to read the whole story
15
Herodesk makes my day easier by consolidating all our communication channels into one platform.​
Freja Nielsen
E-commerce marketing at LiiteGuard.dk
Click to read the whole story
Ken-568x600
Herodesk brought all channels together, cut hours of manual cleanup after live sales, and gave the team a clear overview.
Ken Primby
CEO
Click to read the whole story
38
Herodesk ensure optimal customer service and gives a great overview.
Lars Madsen
Partner
Click to read the whole story
36
Herodesk centralizes our customer service in one place and streamlines our workflows with integrations to SmartPack, Shopify, and Reversio.
Nanna Ry Vestergaard
Kundeserviceansvarlig
Click to read the whole story
7
After considering several of the major and well-known helpdesk systems, we chose HeroDesk because we simply assessed that it would be the best solution for us in the long run.
John Boye Rasmussen
Owner at Finicc.com
Click to read the whole story
Simple and fair pricing

If it's so smart, then it must be super expensive, right?

No – on the contrary. We have created a pricing model that is easy to understand and suitable for companies of all sizes.
Monthly
Herodesk Free
€0
per month

Good for solo entrepreneurs and individuals just starting out.

Free forever. No credit card required.

Create free account
  • 1 user
  • 1 inbox
  • 2 channels
  • Signatures & Reports
  • Smart views
  • Send email from your domain
  • AI Assistant
Herodesk Plus
€39.95‎
per user/month

For teams of all sizes that need powerful AI and unlimited access.

14-day free trial

Create plus account
  • Everything in Basic, plus ...
  • AI Assistant
  • AI Translate
  • AI Rules
  • Phone integrations
  • Unlimited usage of all other features
Herodesk Basic
€19.95‎
per user/month

For smaller teams that need a super simple helpdesk tool.

Unsubscribe anytime

Create basic account
  • Everything in Free, plus ...
  • Unlimited inboxes, channels, widgets & quick replies
  • Smart views
  • Send email from your domain
  • Smart phone app and push notifications
  • AI Assistant, Translate & Rules
  • Phone integrations
Read more about our pricing
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